Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has brought nearly four decades of hands‑on tax experience to complex tax situations for individuals, families, and business owners. We clarify where clients stand, outline every available option, and guide them along a straightforward path to resolution. Rather than only preparing forms or negotiating balances, we investigate the full story behind each problem, correct what must be corrected, and design strategies tailored to a client’s actual circumstances. Clients receive direct, personal, nonjudgmental guidance, careful review of prior returns and records, and representation before the IRS when appropriate, with support that continues after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters helps individuals, families, and business owners understand their tax position, identify all available options, and follow a clear path to resolution. Services include preparing forms, negotiating balances, correcting issues, reviewing prior returns and records, and representation before the IRS when appropriate.
How long has Tax Matters been in business?
Since 1988, providing nearly four decades of hands-on tax experience. That experience informs our approach to complex and longstanding tax problems.
Who do you work with?
We work with individuals, families, and business owners to resolve tax problems and build strategies that fit their circumstances. Clients receive direct, personal guidance without judgment.
Do you represent clients before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and will pursue the option that best aligns with the client's situation and goals.
Do you only prepare tax forms?
No — we do more than prepare forms or negotiate balances. We examine the full story behind a tax problem, correct what needs fixing, and create solutions tailored to the client rather than a one-size-fits-all program.
What kind of support is available after a case is resolved?
Support continues after the immediate issue is resolved, including follow-up and ongoing guidance as needed. We emphasize careful review of prior returns and underlying records to help prevent future problems.

Reviews

Source: reviews left by customers on Google.

Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

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